In a word, everyone. The necessity for customer service can not be denied in right now’s increasingly aggressive enterprise world. As it turns into a norm and not just an option, you will need to stay ahead of the game by stepping things up. When everyone seems to be already...
Who’re a very powerful people in your group? It could come as a surprise to learn that a very powerful individuals are your workers – not your customers. Clients come second. Without qualified and well-trained workers dedicated to robust customer service all your efforts to please prospects will likely be...